Problem Solving and Interpersonal Skills: A Critical Mind at Workplace
This course is structured to address the dual aspects of problem-solving techniques and the development of interpersonal skills, offering a comprehensive approach to navigating workplace challenges.
Through interactive sessions, practical exercises, and real-life case studies, participants will learn to apply critical thinking for problem-solving and enhance their communication, empathy, and collaboration skills
1. To develop participants’ problem-solving abilities using structured methodologies.
2. To enhance interpersonal skills, including communication, empathy, and teamwork.
3. To equip participants with strategies for effective conflict resolution and negotiation.
Executives, officers, supervisors, team leaders, managers, administrative staff and professionals across all departments who wish to strengthen their critical thinking, problem-solving, communication and interpersonal skills to improve workplace collaboration and overall effectiveness.
1. Lectures and Presentations
2. Interactive Exercises
3. Group Discussions:
4. Role-Playing Simulations
DAY 1
• Module 1: Critical Thinking and Decision-Making
• Module 2: Emotional Intelligence in the Workplace
• Module 3: House of Debate (A Simulation)
• Module 4: Self Reflective and Debriefing
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