Finance for Non-Finance Professionals
This program is designed to empower non-financial professionals in service-oriented sectors to interpret financial information, perform cost-benefit evaluations, and make data-driven decisions. It bridges the gap between operations and finance by translating financial language into practical tools for service managers and business leaders.
- Understand the fundamentals of finance, including financial statements, key financial ratios, and budgeting.
- Identify potential financial risks and take appropriate actions to mitigate them.
- Analyze financial data to assess the financial health and performance of their department or organization.
- Make informed financial decisions that align with organizational goals and strategies.
- Communicate financial information effectively to stakeholders and colleagues.
- Develop a basic understanding of financial planning and forecasting.
- Department Heads & Middle Managers
- Operational & Project Managers
- HR, Marketing, and Admin Leaders
- Entrepreneurs & Business Owners
- Any non-finance professional involved in decision-making
- Trainer-led workshops
- Interactive lectures with real-world examples
- Hands-on exercises & simulations
- Case study analysis (financial scenario)
- Group discussion and breakout sessions
- Financial templates & decision-making tools
Day 1
- Module 1: The Role of Finance in Decision-Making
- Why finance matters for service managers
- Common financial decisions in service ops
- Finance as a business language
- Module 2: Understanding Financial Statements
- Profit & Loss Statement
- Balance Sheet
- Cash Flow Statement
- Linkages between reports
- Module 3: Service Cost Analysis & Cost Behavior
- Fixed vs Variable Costs
- Direct vs Indirect Costs
- Overhead allocations in services
- Module 4: Interpreting Financial Health Using Ratios
- Profitability, Liquidity & Efficiency Ratios
- Trend & benchmark analysis
- Application in service departments
Day 2
- Module 5: Budgeting and Forecasting in Service Operations
- Components of an operating budget
- Variance analysis basics
- Forecasting techniques and service KPIs
- Module 6: Investment Decisions
- ROI, Payback & Breakeven Analysis
- Payback Period, ROI, and NPV (simplified)
- Breakeven Analysis for service activities
- Scenario: opening a new service line
- ROI, Payback & Breakeven Analysis
- Module 7: Group Case Simulation
- Cost-Benefit Analysis Case Title: “Should We Launch the New Service Platform?”
- Analyze data: capital cost, service cost, customer impact
- Apply cost-benefit and breakeven tools
- Make a finance-based business recommendation
- Module 8: Presentations, Debrief & Action Planning
- Group presentations of case recommendations
- Feedback & lessons learned
- Translating insights into workplace action plans
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