Building Facilities Management, Operation & Maintenance
Facilities Management (FM) encompasses the processes and services that ensure the functionality, comfort, safety, and efficiency of the built environment by integrating people, place, process, and technology. This training session will provide a comprehensive overview of FM principles, operations, and maintenance. It will also delve into best practices, role responsibilities, financial management, and emerging technologies within the FM field.
• Gain an understanding of both Hard and Soft Services in Facilities Management.
• Learn how to develop and measure effective Facilities Management programs using Key Performance Indicators
(KPIs).
• Understand best practices in asset management, lifecycle costing, and maintenance planning.
• Learn about safety, compliance, and regulations related to FM.
• Gain knowledge on vendor management, contract management, and performance metrics.
• Understand the significance of emotional intelligence (EQ), DISC profiling, and individual self-improvement within
the context of FM.
• Explore how digital transformation, including IoT and Computerized Maintenance Management Systems (CMMS),
impacts Facilities Management.
• Learn about sustainability, ESG (Environment, Social, Governance) principles, and their role in FM.
• Facilities Managers
• Operations and Maintenance Personnel
• Asset Managers
• Maintenance Technicians
• FM Consultants
• Anyone involved in building operations or management
• Theory and Concepts: Presentations and discussions covering technical aspects of Facilities Management.
• Best Practices: Introduction and discussion of FM best practices across various topics.
• Interactive Activities: Group discussions, job description drafting, and self-assessment tools (DISC Profiling, SelfImprovement Plans).
• Real-Life Case Studies: Examples of successful FM operations and vendor management.
• Q&A Sessions: Open discussions and opportunities for attendees to ask questions and share experiences
DAY 1
• 1. Introduction to Building Facilities Management
• 2. Asset & Financial Management
• 3. Building Operations and Maintenance
• 4. Safety and Compliance
DAY 2
• 5. Vendor Management
• 6. People Management
• 7. Trends and challenges in Facilities Management
• 8. Trends and challenges in Facilities Management
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