Advanced AI for Secretarial and Administrative Professionals
This advanced programme equips secretarial and administrative professionals with practical, real-world skills to leverage large language models such as Chat GPT/Gemini/Co-Pilot, AI automation, and agentic AI workflows to significantly improve productivity, communication quality, task management, and executive support capabilities. Participants will learn how to transform AI from a simple writing tool into a digital executive assistant, capable of analysing documents, managing meetings, automating follow-ups, generating reports, and supporting management decision-making — while maintaining confidentiality, professionalism, and compliance.
• Apply advanced AI prompting techniques for professional secretarial tasks.
• Use AI tools to manage meetings, emails, documents, and reports efficiently.
• Automate repetitive administrative workflows using AI and automation concepts.
• Design simple agentic AI workflows for follow-ups, reminders, and monitoring tasks.
• Apply AI responsibly with proper data confidentiality, risk awareness, and compliance practices.
• Secretaries
• Personal Assistants (PA)
• Executive Assistants (EA)
• Administrative Executives
• Office Managers
• Senior Admin Professionals
• Instructor-led presentation
• Live AI demonstrations
• Guided hands-on exercises
• Individual & group activities
• Case studies & role-play scenarios
DAY 1
• Module 1: AI Mindset for Modern Secretaries
• Module 2: Advanced Prompting for Secretarial Excellence
• Module 3: AI-Powered Meeting Management
• Module 4: AI for Document Intelligence & Knowledge Management
• Module 5: AI-Enhanced Email & Calendar Management
DAY 2
• Module 6: Introduction to AI Automation for Admin Professionals
• Module 7: Agentic AI for Administrative Tasks
• Module 8: AI-Assisted Reporting & Data Handling
• Module 9: AI Risk, Confidentiality & Professional Compliance
• Module 10: Capstone – Building a Personal AI Admin System
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