Leading With Emotional Intelligence
If there’s one thing that the most effective leaders and high-performing professionals have in common, and that anyone moving in 2024 needs to prioritize on their professional development radar, it’s possessing high levels of EQ (emotional intelligence). According to the Word Economic Forum’s Future of Jobs 2023 report, qualities associated with emotional intelligence such as resilience, curiosity, lifelong learning, motivation, and self-awareness, are highly prized by businesses and will continue to be so for the next few years. Additionally, a survey by Gallup’s 2023 Global Emotions Report revealed that leaders with high emotional intelligence significantly impact employee engagement and organizational success. This emphasis on EI is also reflected in Deloitte’s findings that leaders with high emotional intelligence drive 20% higher employee satisfaction and 15% increased productivity
This two-day program will incorporate the use of Neuro Associative Conditioning and Neuro Linguistics Programming to develop the EI skills in self-leadership by engaging the other person’s subconscious part of the brain to have a change in mindset and behaviour. The following skills will be acquired in this program:
1. Figuring Out People – the ability to understand different aspects of behaviours within us and others and be flexible to get along with anybody at any time
2. State Management – the ability to manage our state, emotion and focus so that we are more effective in leading another and increasing our EI and Emotional Control
3. Outcome Thinking – the ability inculcates an outcome focused mindset
4. Help participants develop a deeper understanding of their own emotions and how they affect their thoughts and behaviour
5. Equip participants with strategies to manage their emotions, particularly in stressful situations, to maintain control and stay focused
6. Teach participants to recognize and understand the emotions of others, leading to more compassionate and effective interactions
7. Improve participants’ communication, conflict resolution, and relationship-building skills
The program has been specifically designed to include emerging leaders, mid-level managers, and high-potential employees identified for leadership roles. Additionally, the program is beneficial for team leaders, project managers, and supervisors who play critical roles in influencing team dynamics and organizational culture
As the focus is on skills training, the approach of the program is a practical one, i.e. “Learning by Doing”. This is a highly participative and interactive program using a variety of training techniques. Participants will have ample opportunities to practice with work related training material. The approaches used would include:
• Short lectures to reinforce the basics
• Liberal use of discussions to enhance understanding and confidence
• Individual and group exercises that are workplace oriented
• Video and case study analysis
• Individual and group presentations
• Extensive use of training activities including exercises, quizzes, role-plays, and games that stimulate learning and participation
The method of training and facilitation will be participants paced, participative and skills oriented. In addition to short lectures and discussions there will be individual and syndicate group exercises benefiting particularly from the cross exchange of personal experience and group dynamics. The trainer will facilitate discussion of real issues and challenges that the participants face in their work.
DAY 1
• Module 1: Mechanics of A Dynamic Leader
• Module 2: Leadership vs Management
• Module 3: Agile Assertive Communication as A Leader
DAY 2
• Module 4: Mind-set of VUCA Leaders
• Module 5: Mental Wellness and You
• Module 6: Communication across the Generations
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